Online Account & Mailbox Payments

Traveling or living stateside for the season? Pay your mailbox rental renewal or commercial invoice securely from anywhere in the world.

⚠️Important: Please include your Mailbox # (e.g., PMB #123) or Invoice # in the payment note/memo so your account is credited immediately.
Secure Payment Gateways

Choose Your Payment Method

We offer two fast, secure online payment options. Select your preferred method below:

💳

Pay by Credit / Debit Card

Instant & Secure

Pay directly via our encrypted online payment portal powered by iPOS Pays. Accepts all major credit and debit cards (Visa, MasterCard, American Express, and Discover).

✓ 256-bit encrypted checkout
✓ Instant electronic receipt sent to your email
✓ No account registration required
Proceed to Secure Card PaymentRedirects to secure iPOS payment gateway
📱

Pay via Venmo

Mobile App

Send payment directly through the Venmo app from your smartphone or browser. Fast, convenient, and free from personal checking accounts.

Venmo Username:@redhookmail
Enter your Mailbox # in the "What's it for?" note before sending.
Open Venmo Profile (@redhookmail)Opens Venmo app or web portal

Frequently Asked Questions

Everything you need to know about paying your account online.

How do I know how much I owe?

If your mailbox is coming up for renewal or you have package overage or forwarding fees, you will receive an itemized renewal notice or statement via email. You can also call us at (340) 779-1890 anytime to check your account balance.

What renewal terms are available?

Mailboxes can be renewed for 3 months, 6 months, or 12 months in advance. Multi-month terms ensure uninterrupted mail and package receiving without monthly hassle.

When is my payment applied to my account?

Online payments are verified and posted to your mailbox record in our system on the same or next business day. Always include your Mailbox # in the payment notes to avoid any delays in matching your account.

Can I pay in person or over the phone?

Yes! We accept cash, local checks, and credit cards at our front counter in Suite 201, Red Hook Plaza. You may also call us during normal business hours to pay with a credit card over the phone.

Questions About Your Bill?

If you need an updated statement, need to change your renewal term, or have questions about a recent charge, give our team a call.